Payments Method

Accepted Payment Methods

We currently accept the following forms of payment:

  • Debit/Credit Cards (Visa, Discover, American Express, MasterCard, and more)
  • PayPal
  • Zelle
  • COD (Cash on Delivery – for pickup only)
  • Money Orders (for local and U.S. orders only)

Zelle Payments

If you’d like to pay using Zelle:

  1. Text or call us first to let us know what you’d like to order.
  2. We will confirm your total (same as shown on the website).
  3. A Bay Kratom representative will then provide you with the Zelle payment information.
  4. In the note section, please enter your legal first name only (no product references).
  5. If you’re shipping your order and choose Zelle, contact us first to coordinate the process.
  6. Once payment is confirmed in our system, your shipping fee will be added automatically.
  7. All orders are tax-free.

⚠️ Do mention your NAME in your Zelle note so there won’t be a delayed or cancellation.

Money Orders

 (U.S. Only)

We accept money orders for local pickup or delivery within the United States only. We do not ship internationally for money order payments.

For local money order payments:

  • Do not fill out our information, just your own. We will complete our part.
  • The money order must reflect the exact total, including the delivery fee.
  • For any questions about using a money order, please call or text us. Do not email, as it may delay the response.

COD (Cash on Delivery) – Pickup Only

We accept COD for local pickups only.

To use COD:

  • Text or call us to confirm your order.
  • Let us know what you’re purchasing, and we’ll coordinate your pickup and payment.

Local Delivery Fees

  • Delivery fees range from $1.50 to $7.00, depending on your location.
  • San Mateo deliveries are free.
  • These delivery/shipping charges are convenience fees and cannot be waived, even for local orders.

If you have any questions about your payment options, please don’t hesitate to call or text us directly. We’re happy to assist!